Terms & Conditions

Introduction

Precious Emma e-shop is an electronic store displaying and selling online products.  

We are a located in Rhodes / Greece.  Before browsing around our website, we would like you to consult the following terms and conditions applicable to those making use of our e-shop.
By using this website or placing an order through it, you are consenting to be bound by these Terms and our Policies (Privacy Policy, Cookies Policy, Personal Data Protection Policy).

Sale of items through this website is carried out under the Precious Emma, a Greek company with registered store inside Mitsis Alila Resort & Spa hotel at Faliraki , 85106, Kalithea, Rhodes, Greece. You may contact us by calling +30 22410 85360 (internal line 1047) or by sending an email to info@preciousemma.gr.

Place An Order

After viewing and selecting the products you are interested in, add them to your cart. Please note that the items in your shopping cart are not reserved and maybe be purchased by other customers. On the “checkout” page you have the option to complete your order either as a guest by filling in the required fields or if you already own an account, simply by filling in your email address and password. Then, fill in the shipping details and billing information as you will be asked for and select the payment method you want by choosing the field that appears next to each payment method. Accept the terms of use and complete your order by selecting the “PLACE ORDER” button which is displayed. Once the order is completed successfully, a message appears on the screen that informs that your order has been received and at the same page you can see the order number, the date and the order details. An email with the above information will be sent at the already registered email address you provided in the form.

Payment Methods

Currently our e-shop supports the following payment methods:

Bank Deposit

PayPal

Cash on delivery (Greece only)

Delivery

For the delivery of your purchases we collaborate with recognized courier companies. Deliveries throughout Greece are made by ACS Courier and the estimated delivery time within Greece is 1-2 business days. Estimated time of delivery is indicative and may vary on islands and remote postcode areas.

International shipments are made by ACS and delivered in 2-6 business days. Estimated delivery time may vary by country. Deliveries cannot be made in PO boxes.

Precious Emma is not responsible for delays in deliveries caused by weather conditions, international customs issues or other circumstances beyond its control.

Shipping

Precious Emma’s e-shop offers free shipping for all deliveries within Greece for orders over 50€. (If your order is lower than 50€ the cost of delivery is 5€)
In Europe the cost of delivery is 20€. The charges in orders may differ from country to country. 

Change of a product

Products can be changed with any other available product in our e-shop. If you wish to change a product purchased from our e-shop, please contact us by e-mail at info@preciousemma.gr or by calling +30 22410 85360 (interior line 1047).

Modify or cancel your order

In case you want to modify or cancel the item/items ordered before you receive the shipping confirmation e-mail, contact us at: info@preciousemma.gr. After the shipping of your order, we are not able to make any changes to your order.